Zappos Fulfillment Centers
Welcome to the Zappos Fulfillment Centers tour!
The Zappos Fulfillment Centers are located in Shepherdsville, Kentucky because its central location allows us to reach more customers more quickly.
In 2006, the Fulfillment Center blossomed into a state-of-the-art facility, capable of holding many millions of items in inventory.
We believe that the ability to ship our customers' orders quickly, efficiently and accurately is key to our success. Because of this, we have invested a significant amount of resources into running our warehouses.
In 2001, the first warehouse opened in Shepherdsville, Kentucky with approximately 50,000 square feet of space. With the addition of the second Kentucky warehouse, the Fulfillment Centers has now reached a total of 1 million square feet! WOWZA! We attribute rapid growth to the superior service that we provide. We believe that if we give customers a great shipping experience, then growth in sales will follow. So rather than focusing on maximizing profits, we focus on maximizing the service that we provide.
Every morning, many trucks arrive to drop off merchandise from vendors. Every day, we receive and process tens of thousands of items.
Once the merchandise is placed on the shelf, it is immediately available for purchase.
The warehouse runs around the clock, seven days a week, in order to ship orders to customers as quickly as possible. Each order is carefully packaged by a team member, then sealed and prepared for delivery.
Team members understand the importance of processing orders in a timely and accurate manner and are dedicated to providing outstanding service.
The Fulfillment Centers' ability to quickly process and package orders accurately is the reason why they're able to provide superior shipping to customers.
The Fulfillment Centers provides a family atmosphere for its employees. Employee benefits include free daily lunches to all team members, free vending, free health benefits and a FUN place to work!
