media coverage
- May 12, 2009 - Delivering Happiness the Zappos Way in Business Week
- May 7, 2009 - E-retailers see the benefits of maximizing PR in PR Week
- May 4, 2009 - Zappos Milestone: Timeline in Footwear News
- May 4, 2009 - Zappos Milestone: Executive Efforts in Footwear News
- May 4, 2009 - Zappos Milestone: Focus on Apparel in Footwear News
- May 4, 2009 - Zappos Milestone: Customer Service in Footwear News
- May 4, 2009 - Zappos Milestone: Q&A with Nick Swinmurn in Footwear News
- May 4, 2009 - Zappos Milestone: Q&A With Tony Hsieh in Footwear News
- May 4, 2009 - Zappos Milestone: Tenth Anniversary in Footwear News
- May 1, 2009 - 4 Lessons for Social Media Marketers in Mashable