media coverage
- June 22, 2009 - Market Firm's Goals to Millennials in The Miami Herald
- June 16, 2009 - From Upstart to $1 Billion Behemoth, Zappos Marks 10 years in Las Vegas Sun
- May 20, 2009 - CEO Takes a Walk on the Whimsical Side in Boston Herald
- May 20, 2009 - Curing customer service in Fortune
- May 18, 2009 - Hot Summer Styles On A Dime, Online in CBS The Early Show
- May 12, 2009 - Delivering Happiness the Zappos Way in Business Week
- May 7, 2009 - E-retailers see the benefits of maximizing PR in PR Week
- May 4, 2009 - Zappos Milestone: Tenth Anniversary in Footwear News
- May 4, 2009 - Zappos Milestone: Q&A with Nick Swinmurn in Footwear News
- May 4, 2009 - Zappos Milestone: Executive Efforts in Footwear News