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Our Unique Culture

Zappos Core Values

Zappos Core Values

As we grow as a company, it has become more and more important to explicitly define the Zappos core values from which we develop our culture, our brand, and our business strategies. These are the ten core values that we live by:

  1. Deliver WOW Through Service
  2. Embrace and Drive Change
  3. Create Fun and A Little Weirdness
  4. Be Adventurous, Creative, and Open-Minded
  5. Pursue Growth and Learning
  6. Build Open and Honest Relationships With Communication
  7. Build a Positive Team and Family Spirit
  8. Do More With Less
  9. Be Passionate and Determined
  10. Be Humble

What Is Zappos?

Take a gander! See what puts the "Zap" in Zappos and what makes us so special and unique!

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Zappos.com Culture Blog

All of us at Zappos.com live the "work hard, play hard" mentality! The Zappos.com Culture Blog gives you the opportunity to see the "play hard" side of our lives! Enjoy the weird and wonderful:

The Zappos.com Culture Blog: Experience Fun and a Little Weirdness

Zappos.com Library

Many of you ask us, "What inspires the Zappos culture and the phrase: POWERED by SERVICE?" In essence, "What WOWs Zappos?" One way we can share our culture with you is through the Zappos Library. All of these are given to our employees in an effort to help them practice Core Value #5: Pursue Growth and Learning. We thought, "Why not offer them to our customers as well!":

The Zappos.com Library: Pursue Growth and Learning | Zappos 2008 Culture Book: Hot off the Presses

Zappos.com Gear

Are you a raving fan of Zappos.com and our unique culture? If so, show off your Zappos spirit and wear some of your very own Zappos gear!

Zappos.com Gear: WOW Your Friends

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