Chris joined us in 2010 and is overseeing financial and fulfillment operations. He is focused on how we WOW our customers while continuing to grow efficiently and profitably. Prior to joining us, Chris was responsible for the integration of Zappos and Amazon as well as managing Amazon.com jewelry & watches. Before that, Chris oversaw Amazon's home & garden store for four years including vendor relationships, procurement, merchandising and pricing. Chris joined Amazon in 2003 as the director for hardlines finance. Before Amazon, he spent time at Bain & Co., a business consulting firm, and Accenture. Nielsen earned a bachelor's degree in industrial engineering from Stanford University and an MBA from MIT Sloan School of Management.